Knowledge Base

Support

Content Management & Video Playback

Video Resolutions & Playback

How to pick the best video resolution for your VR headsets or mobile device?

Dashboard, Apps, Projects, Media Items, and Folders

How to find your way in the Headjack Platform

Uploading (360) Video and Headjack XR Video Cloud Transcoding

How to prepare your 360 videos for distribution

Update an Headjack App

how to add new content to your VR app

Spatial Audio & Subtitles

how to add separate audio and subtitle tracks to your videos

Global CDN

Learn how we distribute your VR videos to all corners of the globe

360 Live Streaming

How to set-up a 360 live stream within a headjack app.

App Icons, Video Thumbnails, Titles, and Project Descriptions

How to upload your artwork correctly

App Building and Install

Sideloading an App to a VR or Mobile Device

How to quickly install apps on your VR device

Sideloading videos to a VR device

How to quickly load videos to a vr app

Store Builds

How to preapre and submit your VR apps to the various App stores

VR App Building & Cloud Build

How to build VR video apps without writing a single line of code

Headjack Link

How to share your 360 videos with less friction

Packaging, Downloading or Streaming video

How to choose between different 360 video distribution methods

Publishing Content

How to publish or unpublish 360 videos in your VR app

360 Video App/Templates

Switching Templates

How to switch templates and how does it affect your app

Template Variables

How to change the look and enable or disable specific functionality within a template

VR Kiosk Template

How to setup VR Kiosk mode on various devices

360 Mobile Template

How to build an app with a mobile flat user interface

360 Cinema Template

How to set up a dedicated VR cinema

360 Grid Template

How to showcase your 360 videos in a gallery

Templates in Headjack Link

How to Easily review templates and content

Upload and Build with your own template

How to build and upload your own 360 video templates or make changes to an existing one.

360 Essential All-In-One Template

One template to rule them all

Operator Remote Control

Introduction to the Headjack Operator App

How to setup multiple VR devices for synchronized playback

Operator Tablet App an In-Depth Look

Control multiple VR devices from a simple tablet interface

The Cinema Template + Operator

How to use the Cinema Template in combination with Headjack Operator

Operator Web Interface

How to control multiple VR devices from a distance

Sideloading content to multiple VR headsets for Remote Playback

Learn how to sideload content from one headset to another and speed up your preparation time

VR App Analytics

How to learn from your VR app analytics

VR Video Analytics

How to learn from your VR video analytics and heatmaps

VR Analytics Exports

How to export CSV documents from my VR app data.

Unity SDK / API

Setting up Unity with the Headjack CMS

How to set up our CMS with your custom Unity project

Video Playback, Audio, and Metadata

How does the Headjack SDK handle video playback and all other media assets?

Input Control

How does the Headjack SDK handle VR input Control?

Headjack Templates / Custom Variables

How to design your own template with the Headjack SDK

Building an Application / Cloud Build

How to build an application with the Unity SDK

Account & License

Use Headjack for Free

What features can you use for your first VR app

Upgrading Your Plan

What do you need to upgrade your Headjack subscription?

Downgrading Your Plan

What happens with your account and data after you downgraded your subscription?

Invite Users Into my Account

How to add users into your account, and what permissions do they have?

Privacy Policy / Terms of Service

Find all legal documents and information over here

Cloud Storage & Bandwith Limits

Learn more about how our plan limits work and how we enforce them

Pricing and Billing

Refund Policy

Learn more about our refund policy and refund terms

Changing the Billing Information

Learn how to edit your payment details for correct invoicing

Add a VAT Number

Learn how to add a VAT number for correct invoicing

Pay Through Invoicing

Learn if payment trough invoicing is available for your Headjack subscription

Canceling Your Subscription

Learn how to cancel your Headjack subscription

Finding Your Invoices

Learn where to download your invoices from the Headjack platform

Who Processes Headjack Orders?

Learn how we process your payments

Troubleshooting

Troubleshooting Unity SDK

Find the most common issues with our Unity SDK and how to fix them

Get Started

Free Tools

Developer docs

Support docs

CMS & XR Video Transcoding

XR app Building

360 video App templates

Remote Control VR Headsets

XR Analytics Suite

Unity Video SDK & API

Blog

Customers and Work

About us

Knowledge Base

Tutorials

Youtube

API documentation

Changelog

Contact us

VRsideloader

Operator

Link

Unity SDK

VR Crash Course

VRencoder

FFmpeg cheat sheet

glTF converter

Prototool

Knowledge Base

Support

Category

Topic

Content Management & Video Playback

Video Resolutions & Playback

Dashboard, Apps, Projects, Media Items, and Folders

Uploading (360) Video and Headjack XR Video Cloud Transcoding

Update an Headjack App

Spatial Audio & Subtitles

Global CDN

360 Live Streaming

App Icons, Video Thumbnails, Titles, and Project Descriptions

App Building and Install

Sideloading an App to a VR or Mobile Device

Sideloading videos to a VR device

Store Builds

VR App Building & Cloud Build

Headjack Link

Packaging, Downloading or Streaming video

Publishing Content

360 Video App/Templates

Switching Templates

Template Variables

VR Kiosk Template

360 Mobile Template

360 Cinema Template

360 Grid Template

Templates in Headjack Link

Upload and Build with your own template

360 Essential All-In-One Template

Operator Remote Control

Introduction to the Headjack Operator App

Operator Tablet App an In-Depth Look

The Cinema Template + Operator

Operator Web Interface

Sideloading content to multiple VR headsets for Remote Playback

VR App Analytics

VR App Analytics

VR Video Analytics

VR Analytics Exports

Unity SDK / API

Setting up Unity with the Headjack CMS

Video Playback, Audio, and Metadata

Input Control

Headjack Templates / Custom Variables

Building an Application / Cloud Build

Account & License

Use Headjack for Free

Upgrading Your Plan

Downgrading Your Plan

Invite Users Into my Account